Data Protection Policy

Knx8 Privacy Policy
Your Data, Our Responsibility

At knx8, your privacy is our top priority. This page clearly explains what personal information we collect, how we use it, and how we keep it safe.

Last Updated: January 2026
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Our Commitment: knx8 never sells your personal data. Protecting your privacy is at the core of how we do business.

This Privacy Policy ("Policy") explains how knx8 ("we", "us") handles your personal information. By using our services — whether through the knx8.biz website, mobile app, or any other channel — you are deemed to have accepted this Policy.

This Privacy Policy is compliant with Bangladesh's Digital Security Act and international data protection standards. We believe transparency is the foundation of trust — which is why every use of your data is openly stated here.

Section 01

Scope & Applicability

Knx8 is an internationally licensed online betting and gaming platform. We collect certain information when you use our services because delivering a quality experience is not possible without it. That said, we only collect what is necessary — nothing more.

This Privacy Policy applies to all of the following:

  • All visitors to the knx8.biz website.
  • Knx8 mobile app users.
  • Registered members and active players.
  • Anyone who has started the registration process, even if not completed.
  • Anyone who contacts customer support.

If you are under 18, do not use our platform. knx8 does not knowingly collect personal information from minors.

Section 02

What Data We Collect

Knx8 collects two types of data — information you provide directly, and data generated automatically as you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account management, notifications
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Data Betting history, game preferences, session duration Service improvement, responsible gaming
Location Data Approximate Geographic Location Legal Compliance, Geo-restrictions
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Please Note: We never store your full payment card number or bank password. All transactions are processed through encrypted channels.

Section 03

How We Collect Information

Knx8 collects your information through several methods. You have the right to know about each of them:

  • Directly Provided: Information you provide directly during registration, KYC verification, payment forms, and support interactions.
  • Automatically Collected: While you are logged in to the platform, your usage patterns are recorded via cookies, log files, and tracking pixels.
  • From third parties: Limited information may be received from payment processors (Mobile Pay, Nagad, Rocket) and identity verification agencies.
  • From your device: When using the mobile app, your device's operating system, model, and network information may be collected.
  • From Customer Support: Information provided during live chat or email correspondence is recorded.

When installing the mobile app, you will be asked to grant certain permissions. You can change these permissions at any time through your device settings.

Section 04

How We Use Your Data

Knx8 uses your data only for specific, legitimate purposes. Each purpose is detailed below:

  • Account Management: For registration, login verification, password reset, and account security.
  • KYC & Age Verification: To meet legal obligations and prevent access by minors.
  • Payment Processing: To verify deposits, withdrawals, and transactions.
  • Customer Support: To resolve issues, process complaints, and provide support.
  • Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
  • Service Improvement: To analyze user experience and make the platform better.
  • Marketing: To inform you about offers and promotions, only with your consent.
  • Responsible Gaming: Monitors gaming behavior to reduce the risk of problem gambling.
  • Legal Compliance: To comply with regulatory requirements.
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Marketing Communications: If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your settings or by contacting our support team.

Section 05

Data Sharing Policy

Knx8 never sells your personal data or shares it without your permission. However, limited information may be shared with third parties in specific circumstances:

  • Payment Processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive the information needed to complete transactions. They handle this data in accordance with their own privacy policies.
  • Identity Verification Services: Approved third-party services may be used for the KYC process. These providers are bound by strict confidentiality agreements.
  • Law Enforcement: We are legally obligated to provide the necessary information upon receipt of a valid legal directive or court order.
  • Regulatory Authority: Mandatory reports must be submitted to the relevant licensing authority or gaming regulatory body.
  • Business Transfer: If ownership of knx8 changes, user data may be transferred to the new owner — however, the terms of this policy will remain in effect.
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All third-party service providers we work with have signed confidentiality agreements with knx8. They may only use your data for the designated purpose.

Section 06

Cookies & Tracking Technologies

Knx8 uses cookies and other tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: Used to maintain login sessions, security tokens, and similar functions. The platform cannot operate without these.
  • Performance Cookies: Collects analytics data to identify page load times and technical issues.
  • Preference Cookies: Remembers your language, betting preferences, and display settings.
  • Marketing Cookies: Used to show you customised offers and promotions. You can opt out at any time.
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You can block or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.

Section 07

Data Storage & Security

Knx8 uses industry-standard security technology to keep your data safe. Our security framework operates on the following levels:

  • SSL Encryption (256-bit): All data transfers occur through encrypted channels, making interception in transit impossible.
  • Encrypted Storage: Sensitive information is stored in encrypted form in our databases.
  • Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Restricted Access: Only authorized personnel can access specific user data, and every access is logged.

Data Retention Period: Data from active accounts is retained for up to 5 years after account closure — as required by law. After that period, it is securely deleted.

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In the Event of a Data Breach: In the event of a security breach that may have compromised your data, we will notify you within 72 hours and take immediate steps to resolve the issue.

Section 08

Your Rights

Knx8 respects your data rights. Your rights are outlined below — to exercise any of them, please contact our support team:

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Right to Access You can request to know what information we hold about you.
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Right to Rectification You can request corrections to any inaccurate or incomplete information.
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Right to Erasure You may request deletion of your data, provided there is no legal obligation requiring us to retain it.
Right to Object to Processing You may object to your data being used for marketing purposes.
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Right to Portability You may request a download of your data in a readable format.
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Right to Restrict You can request that processing of your data be restricted to specific purposes.
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To exercise any of your rights support@knx8.bizto send us an email. We will respond within 30 days. Some information may be requested to verify your identity.

Section 09

Children's Privacy

Knx8 does not knowingly collect data from anyone under 18. Our platform is intended strictly for adults.

If a parent or guardian believes their minor child's data is held by us, please contact us immediately support@knx8.biz— contact us and we will promptly verify and remove that information.

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Age Verification Is Mandatory: Age is verified at the time of registration. Providing false information will result in permanent account closure, and any deposited funds may be forfeited.

Section 10

Policy Changes & Updates

Knx8 may update this Privacy Policy from time to time. If any changes are made, you will be notified in the following ways:

  • A notice will be published on the website.
  • A summary of the changes will be sent to your registered email address.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • For significant changes, your consent will be obtained at login.

Continued use of the platform after any update constitutes your acceptance of the revised policy. If you object to the changes, you may request that your account be closed.

Section 11

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please contact our Data Protection Team:

  • Email: support@knx8.biz — Write "Privacy Request" in the subject line.
  • Live Chat: After logging in to the platform, reach us directly via live chat.
  • Response Time: Standard requests: 7 business days. Urgent matters: 48 hours.
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We take every privacy request seriously. You may be asked a few verification questions to confirm your identity — this is purely for your own protection.

Our Commitment to Data Security

Why Your Data Is Safe with knx8

We protect your privacy not just in words, but through technology and policy.

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256-bit SSL Encryption

All your data transfers are protected with bank-grade encryption. No hacker or third party can read your information in transit.

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Data Minimization Policy

Knx8 only collects information that is strictly necessary to provide our services. We do not ask for anything beyond what is needed.

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Regular Security Audits

Independent security experts regularly test knx8's systems. Any vulnerabilities identified are addressed immediately.

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Restricted Staff Access

Only authorized personnel have access to your personal data. Every access is logged and monitored.

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No Data Selling

Knx8 never sells your personal data to third parties. This is a core principle — no exceptions.

Quick Rights Exercise

Requests to view, correct, or delete your data are handled within 30 days. For urgent matters, we respond within 48 hours.

Get Started on a Secure Platform Today

Your data is fully protected at knx8. Register now in accordance with our Privacy Policy and enjoy betting with complete peace of mind.

Data Secured SSL Encrypted No Data Selling 24/7 Support
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